Nigel Zelcer specializes in managing large scale ($20M – $300M) transformational programs working with Business and IT organizations through all aspects of the project lifecycle. Nigel has deep experience in business case development, solution architecture, program management, release management, lifecycle development, and deployment. Prior to co-founding Jabian Consulting, Nigel worked with Accenture in their Communications & High Tech and Utilities practices where he worked with various companies within the US and Europe bringing extensive experience to his clients.

Education: Bachelor of Science in Information and Decision Systems and Bachelor of Science in Industrial Management from Carnegie Mellon University

nigel.zelcer@jabian.com

Chris Reinking specializes in Customer Relationship Management (CRM) consulting. Chris has extensive experience with CRM strategy, call center analysis, business case development, business process design, organizational alignment, program management, software release scoping, requirements definition, software optimization analysis, and software selection. Prior to co-founding Jabian Consulting, Chris worked with Accenture in their Business Consulting practice within the Communications and High Tech industry group. Prior to Accenture, Chris served as a Sales Representative for Percipient Corporation where he was responsible for technology sales and account development.

Education: Bachelor of Arts in History with a minor in Economics from Davidson College

chris.reinking@jabian.com

Brian Betkowski specializes in business financial analysis, program management, business requirements creation, business process creation, and functional/solution architecture. Brian has led large teams through transformational programs involving complex IT systems and massive business change. Prior to co-founding Jabian Consulting, Brian worked with Accenture in their Communications and High Tech practice focusing on business consulting and systems integration. Prior to Accenture, Brian served as a Mechanical Engineer for Nordson Corporation where he was responsible for manufacturing, system design, research, and development.

Education: Bachelor of Science in Mechanical Engineering from Georgia Tech

brian.betkowski@jabian.com